Shipping Policy

Where can Orantek deliver the package to?

ZONE

SHIPPING AREA

PROCESSING TIME

DELIVERY TIME

SHIPPING FEE

US Warehouse

All US cities, not include affiliated islands, military management zones, Alaska, Hawaii and Puerto Rico. 3-5 Business Days 5-7 Business Days Free

EU Warehouse

All European Union Countries except Malta, Cyprus and Sassari(Italy). 3-5 Business Days 7-10 Business Days Free

IRL warehouse

All Ireland and UK cities 3-5 Business Days 5-7 Business Days

Free

HK warehouse Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Japan, Malaysia, Netherlands, Norway, Poland, Portugal, South Korea, Spain, Sweden, Switzerland, United Kingdom. Some countries and cities in Europe, the United States, and Italy. 3-5 Business Days 15-20 Business Days Free


Delivery time: Total Delivery Time = Processing Time + Shipping Time.

Processing Time:

Before shipping your order, usually we need 3-5 business days to prepare your productsdepending on stock availability.

Shipping Destinations:

We are pleased to offer shipping in your country and region, including the United States, the United Kingdom, Ireland, some countries in Europe and some countries in Southeast Asia.


Shipping Time:

Generally, it will take 5-7 business days (US, IRL warehouse),  7-10 business days(EU warehouse), 15-20 business days (HK warehouse) for your orders to reach you, some distance area might take even longer.

Our system will send you notification emails once your parcel is stated to be shipped out, please wait patiently. We appreciate your kind understanding. Please pray with us for the world to get through this tragedy sooner safely.

 

Notice: 

1.Some products are pre-sale. The processing time for this type of product takes about 15 to 30 days. Before buying, please pay attention. Thank you!

2. Some countries and regions are not within the delivery scope, such as affiliated islands of USA, military-controlled areas, Alaska, Hawaii, and Puerto Rico; Sassari, Italy; Malta, Cyprus, etc.
If your order does not comply with the delivery rules, we will notify you of the reason and cancel all orders. Thank you for your understanding.


If you have any after-sales questions, please contact: contact@orantek.nl. Remember to attach your order number (for example #Mall10001) in the email to get better support. Our after-sales team will get in touch with you in 24 hours on business days.


Orantek